Stumped with the ‘User is not authenticated Coinbase’ message!! There are many including you who come across this kind of error text especially when one tries logging in to the account, buying crypto and many more. One cannot state a single reason for such authentication issues as it might be because of login expiration, two-factor authentication (2FA) fail etc. If one decides to get rid of such messages then make sure to continue reading this complete article. This page aims to deliver complete details on how one can fix Coinbase authenticator not working errors with the methods on how to proceed with it.
Steps to Pursue:
Mentioned here are some of the points one can aim to perform to avert error ‘Coinbase authenticator code not working:-
- Needs to Follow Below:-
The first and foremost thing one needs to do is to discern the meaning of the error which states ‘Coinbase google authenticator not working’. This indicates that the proceeding is not able to verify the user’s identity and create breaks in authentication and might deny to login to the account, make transfers and so on.
- The second step one can pursue is to refresh the session i.e. logging out and then logging back in to the Coinbase account.
→ Select on the ‘Log Out’ tab in the Coinbase website or mobile app.
→ Make sure to clear the cache and cookies present on the app cache or web browser.
→ Next, close the browser window tab or can even restart the mobile app.
→ Then enter the required credentials such as email ID or password to login to the account account.
These steps usually fix this sort of error and provide smooth proceedings on the Coinbase platform. - In case the above steps doesn’t work, then users can follow this step which is Two-Factor Authentication (2FA) to avoid error Coinbase authentication code not working:
→ Changed Authentication App or Phone
→ Entering correctly the six digit verification code within a given time interval.
→ Authentication app matched with correct time.
In case Two-Factor Authentication is not working, users may be blocked by Coinbase showing ‘Coinbase two factor authentication not working’. One can wield the codes provided for backup or can even reset 2FA by reaching out to the support team over Phone. - Under certain cases errors like google authenticator code not working Coinbase appears when verification of the ID remains incomplete. In such circumstances, follow these steps:
→ Click on ‘Settings’ tab.
→ Navigate to ‘Personal Info’ section
→ Under this, hit the Identity Verification tab.
→ Submit the documents when asked.
→ Go through if there appears pending verification text on the Coinbase mobile app or registered email.
As Incomplete ID verification may lead to a rejected session. - For the advanced developers users, this issue might be related to API access on Coinbase. If the API key is Disabled, Expired or says required permission is missing then this error is quite certain to occur. So in order to avoid this, check the API Key Settings.
→ Click on ‘Settings’ tab.
→ Locate API Access
→ Confirm that the key is in active state
→ Make sure to enable proper permissions such as trade, view, transfer
→ If required, regenerate the API key. - The next option is to update the application as outdated Coinbase App version might cause errors during the session. So one must ensure to run the updated version.
Users can update at:
→ For Android: One can attain the latest version at Google Play Store
→ For iOS: One can attain the latest version at Apple App Store.
Once the app gets updated, restart the device and then login to the account once again. - The last option stated here is to reach out to the Coinbase customer support staff for issues such as ‘Google authenticator code not working for Coinbase’ which might be related to some major errors like account in hold temporarily, login from threat location or any policy violation.
One can resolve the issues instantly by choosing any of these below methods:
→ Through help.coinbase.com page
→ Locate ‘Help’ tab if it is accessible in the Coinbase mobile app
→ Users can even dial the Coinbase Customer support phone number at +1-917-695-2898, to talk directly about the issue.
Bottom Lines:
Thus, the text stating ‘Google authenticator Coinbase not working’ is quite annoying when users cannot access their own cryptocurrency coins. Luckily, the errors can be aimed to fix by these options:
Session Refresh, Reverification of Identity, App update, Reset Two-Factor Authentication (2FA) or Review the API key settings.
Users can opt any of these above said methods to go with fixing this kind of error message. For any further information contact its experts team available over Phone to get instant solutions to your queries.